Genie Backup Manager Review | TechRadar


“Catastrophic failure” is a phrase you never want to hear when it comes to computers. While we rely on our home and work PCs to drive our daily workflows, save our personal data, and connect to the connected world, the reality is that there is always a chance that your machine will go up for auction – for a reason. any.

That is why there is a plethora of local backup software suites available for seizure. Designed for most operating systems, effective backup solutions let you back up everything from documents, images, music and video files, and more. Offloading your internal, external or cloud-based storage, backup solutions store your preserved media locally or on external media such as CDs, DVDs and Blu-ray discs.

One of these backup suites is Genie Backup Manager. A London-based company specializing in backup tools for Windows machines, Zoolz offers both a Home and Business package for its clients. We have first hand experience with the software, and that’s what we think.


Genie Backup Manager offers both local backup and disaster recovery capabilities (Image credit: Zoolz)


From the same team who brought us other backup solutions like Zoolz Cloud Backup, BigMIND and Polarbackup, Genie Backup Manager (currently billed as Genie9 – for version 9) offers both home and business packages for Windows XP, Vista, and Windows 8-10 (no Mac or Linux OS support). Designed for a customizable backup schedule, Genie is designed to run in the background, backing up the contents of your entire system or whatever file type you choose. Users can choose from full, incremental, and mirror backup levels to manage exactly how Genie unloads itself.

Outlook backup

Genie Backup Manager even lets you backup your emails from Outlook (Image credit: Zoolz)

Windows users will be able to back up everything: emails, images, videos, contacts, plugins, system preferences, etc. Do you want a real security plan? In the event of a total system / server collapse, you can create a smart disaster recovery solution, which allows you to choose which files and settings you want to keep in the event of a shutdown.

Backup process

Restoring your files is also a straightforward process as Genie Backup Manager creates an executable (.exe) file (Image credit: Zoolz)

Once you’re back online, an easy-to-install recovery wizard will guide you through a step-by-step re-download of your essentials.

Create a backup

It’s also easy to keep track of your backups as they include the date and time they were created. (Image credit: Zoolz)

Genie9 allows users to offload files to local storage devices, network hosts, FTP storage, and external media including CDs, DVDs, and Blu-rays. There are also many backup preferences you can customize, from when your files will be backed up to the ability to run a backup while you are logged out of your machine.

When it comes to restore, Genie9 provides you with a Windows “exe” for quick reinstallation, which means no additional software is required.


Genie9 is very serious when it comes to protecting your backed up files. Each download features military-grade 128, 192, and 256 AES encryption, as well as password protection for compressed content. Additionally, if you want to back up your content to a cloud storage service, Genie9 offloads to Amazon S3, one of the most reliable and protected cloud storage options available.

Genie Backup Manager Pro

Zoolz also offers a professional pack with additional features called Genie Backup Manger Pro. (Image credit: Zoolz)


Genie9 is available in home and professional format. Genie Backup Home 9.0 is $ 50 for a single PC license, $ 115 for three, and $ 180 for a total of five PC installations. There is also Genie 9.0 Pro Backup Manager. With the extended enterprise software, a single license costs $ 70, three for $ 160, and five for $ 250.

A word of warning

As mentioned earlier, Genie9 is part of a larger umbrella of backup software, with Zoolz, BigMIND, and Polarbackup as three of the other services. Over the past few years, these organizations have been in the spotlight for some strange activity, with many customers complaining of being scammed.

The running tale is that when customers purchased lifetime subscriptions through one of these backup services, emails were sent by companies informing customers that their lifetime subscriptions are no longer supported. Instead of offering a free switchover to a comparable platform, customers were then asked to purchase another subscription plan. This forced a number of customers to resubscribe for fear of losing the backup data they had already stored with Genie9 and its affiliates.

Although there has been no official investigation into this phenomenon, it is nonetheless a red flag. Most of these canceled subscriptions were purchased through Zoolz, not Genie9. That being said, we proceed with caution when doing business with any of these companies, regardless of which membership you choose.

The competition

Genie9 faces a solid range of competitors. The leader of them is Acronis True Image, our favorite backup software of 2021. Acronis offers backup services for phones, laptops, cloud accounts and the ability to bring all of these devices together for a synchronized and comprehensive disaster recovery solution. You can also manually select files to back up or create hourly, daily, or weekly download schedules. There are also many security features including AES-256 encryption.

EaseUS ToDo Backup is another great backup platform, especially for novice users. Not only do you get full support for Windows and macOS, but users can choose from free, paid, and lifetime subscription levels. The interface is quick and easy to navigate, and there are plenty of security features and great customer support to complement your backup experience.

Final verdict

It’s hard not to like the range of backup services offered by Genie9’s home and business plans. The platform is intuitive, easy to navigate / use, and the peace of mind security features align with some of the best protection efforts in the backup software market. While we’d like to plead further, the idea that some consumers might be “scammed” from their lifetime subscriptions puts a bad taste in our mouths.


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